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Catalogue Information
Field name	Details
Nuova numerazione	77644
Collocazione	UPS BIBL CENTR 39-B-982
Autore	LUNDMARK, S.
Titolo	Click-guides and panic buttons : designed possibilities for youth agency and user empowerment in online youth counselling services. Parte componente di periodico
Descrizione fisica	pp. 260-278.
Nota generale	Estratto da: Childhood 2017, 24, 2
Riassunto	This study examines how possibilities for agency are designed into online youth counselling services, as well as how such possibilities are addressed by young prospective users during the design of the services. The data are drawn both from the design of a national website for youth clinics in Sweden and from a design project developing e-services for local youth clinics in a Swedish municipality. The agency of young users is here treated as a key concern for understanding how user empowerment is accomplished through the design of websites and e-services. Using combined research materials (i.e. two websites and focus group meetings), this study demonstrates how design features may both facilitate and restrict young people’s involvement and control over sensitive and private issues. In addition, we demonstrate how the designed possibilities for empowerment may allow young users to critically approach and effectively use such services.
Tipo di documento	RICERCA.
Soggetto	CONSULENZA.
	INTERNET.
	TERAPIA.
	TECNOLOGIA.
	SERVIZIO.
	SVEZIA.
Ambito	Sociologico
Ambito	Psicologico
Autore Secondario	EVALDSSON, A. C.
Titolo correlato	Childhood 2017, 24, 2.
Accesso online	http://search.ebscohost.com/login.aspx?direct=true&db=psyh&AN=2017-21118-009&lang=it&site=ehost-live

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Click-guides and panic buttons : designed possibilities for youth agency and user empowerment in online youth counselling services.